Troubleshooting Throttle Issues on your Foil Drive™ Wireless Controller.

<h2 style="line-height: 2; text-align: center;" id="below-is-an-overview-of-issues-you-may-encounter-with-your-foil-drive-controller-and-how-to-resolve-them">Below is an overview of issues you may encounter with your Foil Drive Controller and how to resolve them.</h2>Problem:- Battery remaining percentage incorrect- Battery remaining percentage isn&apos;t changingResolution:&#xA0;<a href="https://help.foildrive.com/en-US/foil-drive-controller-telemetry-data-missing-251435" rel="noopener noreferrer" target="_blank">CHANGE BATTERY SERIAL NUMBER</a>Problem:- Throttle not reaching 100% when squeezing all the way.- Throttle percentage not increasing in smooth increments.- Throttle percentage bouncing around between 99% and 100% when squeezing all the way.Resolution: <a href="https://help.foildrive.com/en-US/re-calibrating-foil-drive-controller-triggers-220967" rel="noopener noreferrer" target="_blank">RE-CALIBRATE YOUR TRIGGERS</a> Problem:Calibrating triggers didn&apos;t resolve issue?&#xA0;Resolutions: <a href="https://help.foildrive.com/en-US/replacing-controller-triggers-and-springs-241287" rel="noopener noreferrer" target="_blank">CHECK MAGNETS AND SPRINGS</a><a href="https://help.foildrive.com/en-US/replacing-controller-triggers-and-springs-241287" rel="noopener noreferrer" target="_blank">&#xA0;</a> Problem:Problem still not resolved.Resolution: <a href="https://help.foildrive.com/en-US/factory-re-set-on-foil-drive-controller-220966" rel="noopener noreferrer" target="_blank">FACTORY RESET YOUR CONTROLLER</a> If you&#xA0;are still unsure, please email <a href="mailto:support@foildrive.com">support@foildrive.com</a> for assistance. Please provide an overview of the problems you are having and any relevant photos or videos that may be helpful in troubleshooting your problem.&#xA0; Problem:- V1 (Assist / Assist PLUS) controller acting weird- Throttle percentage changes when pressing cruise control triggerResolution:&#xA0;<a href="https://help.foildrive.com/en-US/220968-2d9fe4946b7c49dfbcc8e94c3305b177" rel="noopener noreferrer" target="_blank">THROTTLE MODE | RE-SET FROM ESK8 TO SURF&#xA0;</a> To learn more, check out the other articles on our&#xA0;Help Centre&#xA0;which can be found under the &apos;Support&apos; tab on the website.&#xA0;As always, if you have any questions, please reach out to us at&#xA0;<a data-fr-linked="true" href="mailto:support@foildrive.com">support@foildrive.com</a>.&#xA0;&#xA0;Happy Foil Driving!

Troubleshooting Controller Issues

How to Fix Foil Drive™ Controller Not Showing Telemetry Data

Controller Telemetry Incorrect or Missing

CORRODED MAGNETS ON TRIGGERS. We have had a small batch of controllers in 2022 that had trigger magnets that were prone to corroding. This has been resolved in all current model controllers. Common issues:. - Not recalibrating. - Cruise control not r

<h2 style="line-height: 1; text-align: center;" id="if-your-controller-triggers-are-not-performing-correctly-please-remove-the-cover-and-check-the-state-of-the-magnets-on-the-inside-of-the-triggers">If your controller triggers are not performing correctly, please remove the cover and check the state of the magnets on the inside of the triggers.</h2>CORRODED MAGNETS ON TRIGGERS<span id="isPasted" style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We have had a small batch of controllers in 2022 that had trigger magnets that were prone to corroding. This has been resolved in&#xA0;all current model controllers.Common issues:- Not recalibrating- Cruise control not reliably engaging or disengaging- Percentage not returning to zero.<span style="font-size: 14px; white-space: pre-wrap; orphans: 2; text-align: start; text-indent: 0px; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Arial, Helvetica, sans-serif;">If you open your controller and the magnet is exposed but looks in good condition, you should remove the trigger and coat the magnets in liquid electrical tape, marine Sikaflex silicon or any sort of coating that will protect the magnets from salt water but not be too bulky.&#xA0;<a href="https://foildrive.com.au/products/replacement-controller-triggers?_pos=2&amp;_sid=c032d971e&amp;_ss=r" rel="noopener noreferrer" target="_blank">Purchase replacements here.&#xA0;</a>See video below on how to inspect your magnets.<span style="color: rgb(13, 13, 13); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><iframe width="100%" src="https://www.youtube.com/embed/bZrzcteebR0?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> <span style="font-size: 14px; white-space: pre-wrap; orphans: 2; text-align: start; text-indent: 0px; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important; font-family: Arial, Helvetica, sans-serif;">If you do have corroded magnets, please stop using your Foil Drive and contact us at support@foildrive.com with some images.<b style="color: rgb(13, 13, 13); font-family: Roboto, Noto, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; text-transform: none; white-space: pre-wrap; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><span style="orphans: 2; text-align: start; text-indent: 0px; widows: 2; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">&#xA0;Related Articles<a href="https://help.foildrive.com/en-US/replacing-controller-triggers-and-springs-241287" rel="noopener noreferrer" target="_blank">Replacing Controller Triggers and Springs</a><a href="https://help.foildrive.com/en-US/re-calibrating-foil-drive-controller-triggers-220967" rel="noopener noreferrer" target="_blank">Recalibrating Controller Triggers</a><a href="https://help.foildrive.com/en-US/re-calibrating-foil-drive-controller-triggers-220967" rel="noopener noreferrer" target="_blank"> </a><a href="https://help.foildrive.com/en-US/troubleshooting-controller-issues-216745" rel="noopener noreferrer" target="_blank">Troubleshooting Controller Issues</a> To learn more, check out the other articles on our <a href="https://help.foildrive.com/en-US" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">Help Centre</a> which can be found under the &apos;Support&apos; tab on the website.As always, if you have any questions, please reach out to us at <a data-fr-linked="true" href="mailto:support@foildrive.com" style=" text-decoration: none;">support@foildrive.com</a>.&#xA0;Happy Foil Driving!

Checking Controller Triggers

If your controller spring breaks, or your triggers need replacing, follow these instructions on how to replace them. Follow the video and steps below on how to replace your triggers and springs in your wireless controller. What you will need:. - Smal

<h2 style="line-height: 1.15; text-align: center;" id="instructions-on-how-to-replace-the-springs-in-your-foil-drive-wireless-controller">Instructions on how to replace the springs in your Foil Drive Wireless Controller.</h2>If your controller spring breaks, or your triggers need replacing, follow these instructions on how to replace them.Follow the video and steps below on how to replace your triggers and springs in your wireless controller.<iframe width="100%" src="https://www.youtube.com/embed/Mmp6Lf2LCoI?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> What you will need:- Small Philips head screwdriver- Needle nose pliers<img src="https://attachments.gorgias.help/z8QbV2Pk1e6ogePy/hc/g5KDM28bvmx9aByw/2024062005-86e2ca0f-ed93-47c3-9c8c-6a47d8ddb175-whatsapp%20image%202024-06-20%20at%2015.03.35_4f9fb9bc.jpg" style="width: 235px;" class="fr-fic fr-dii fr-fir">- <a href="https://foildrive.com.au/products/controller-springs-stiff?_pos=1&amp;_sid=2838efd25&amp;_ss=r" rel="noopener noreferrer" target="_blank">Replacement Springs</a>Instructions:1. Take screws off and remove cover from your controller. &#xA0; &#xA0;&#xA0;2. Remove triggers carefully so the springs don&apos;t fling off.3. Grab replacement triggers and springs from the packet and place them on the bench.a. Looking closely, there is a spring with a long arm and one with a shorter arm on one end. Both triggers have a &apos;u&apos; shaped arm which is exactly the same.&#xA0;<img src="https://attachments.gorgias.help/z8QbV2Pk1e6ogePy/hc/g5KDM28bvmx9aByw/2024062005-6c96c01e-b07f-4c07-914b-880290b91ce5-whatsapp%20image%202024-06-20%20at%2014.30.07_4251db99.jpg" style="width: 300px;" class="fr-fic fr-dib">Short Arm (Throttle) &#xA0; &#xA0; &#xA0; &#xA0; &#xA0; Long Arm (Cruise)4. Do a &apos;dry run&apos; with the springs so you understand the orientation the spring needs to be in order to be fitted correctly.5. Grab throttle trigger and place the trigger onto the post. Slightly raise the trigger on the post so it is only &apos;just&apos; on.&#xA0;6. Using the needle-nose pliers, pinch the spring with the long arm facing down.7. Slide the spring underneath the trigger, onto the post and press down. Ensure the arm of the spring is locked into the little recess.&#xA0;8. Squeeze trigger to make sure it is spring loaded.&#xA0;Note: If the trigger is not spring loaded, you will need to repeat these steps and ensure the &apos;u&apos; arm is correctly seated in the recessed housing.9. Next, pick up the throttle trigger and place on post, ensure there is a gap on the post for the spring to slide in to.&#xA0;10. &#xA0;Pick up spring with the arm facing down, the u-shape of the spring going into the top recess of the controller.11. Pinch the spring at the top with the pliers and slide spring onto post. This can be very fiddley.&#xA0;11. Ensure the spring arm is recessed in the housing.12. Shimmy trigger down on the post. This one is slightly more difficult than the cruise control trigger.13. Check trigger is spring loaded.&#xA0;If the trigger is not spring loaded, you will need to repeat these steps and ensure the &apos;u&apos; arm is correctly seated in the recessed housing.Once your triggers are fitted correctly, follow the instructions below on how to re-calibrate the triggers.How to Re-Calibrate Controller Triggers<iframe width="100%" src="https://www.youtube.com/embed/glVDpMg5Qd0?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> Instructions:1. Turn on controller using the power button.&#xA0;2. Press and hold the cruise control trigger for 3-5 seconds to release the LCK feature.3. Press cruise control trigger, and single tap of the power button4. Use short taps of power button to scroll through menu (8 times), Select 9. Calibration5. Press and hold power button to open calibration menu.6. Squeeze throttle trigger smoothly in to 100%, the release the trigger.Ensure it says,&#xA0;&apos;Cal. OK&apos;.7. Squeeze cruise control trigger smoothly in all the way. Ensure it says,&#xA0;&apos;Cal. OK&apos;.Note: If it does not say &apos;Cal. OK&apos;, you will need to re-do the calibration.8. To confirm, press and hold power button for about 4 seconds. It will then go back to the main menu.9. Press cruise control trigger to exit the menu.&#xA0;10. Squeeze throttle trigger to ensure it reads 100% when fully depressed.Calibration Did Not WorkIf this does not work, carry out a factory re-set on your controller.<a href="https://help.foildrive.com/en-US/factory-reset-foil-drive-controller-220966" rel="noopener noreferrer" target="_blank">&#xA0;Click here to access the article.</a>Once you carry out the factory re-set, return to this video and carry out another calibration. <a href="https://help.foildrive.com/en-US/controller-factory-reset-219770" rel="noopener noreferrer" target="_blank">&#xA0;</a>If this does not work, please email <a href="mailto:support@foildrive.com">support@foildrive.com</a> with details of your problem as well as photos and/or a video so we can help you troubleshoot.Related Articles<a href="https://help.foildrive.com/en-US/corroded-magnets-on-triggers-201627" rel="noopener noreferrer" target="_blank">Corroded Magnets (Older controllers)</a> <a href="https://help.foildrive.com/en-US/pairing-foil-drive-controller-216642" rel="noopener noreferrer" target="_blank">Pairing controller to Foil Drive</a> <a href="https://help.foildrive.com/en-US/troubleshooting-controller-issues-216745" rel="noopener noreferrer" target="_blank">Troubleshooting Controller Issues</a>To learn more, check out the other articles on our&#xA0;Help Centre&#xA0;which can be found under the &apos;Support&apos; tab on the website.&#xA0;As always, if you have any questions, please reach out to us at&#xA0;<a data-fr-linked="true" href="mailto:support@foildrive.com">support@foildrive.com</a>.&#xA0;&#xA0;Happy Foil Driving!

Replacing Controller Triggers and Springs

Follow the video and instructions below to carry out the re-set. WIRELESS CONTROLLER FEATURES. 1. Power button. 2. Throttle trigger. 3. Cruise control trigger. Instructions:. With the controller off,. 1. Press and hold both throttle trigger (2) and c

<h2 id="isPasted" style="line-height: 1; text-align: center;">Instructions on how to reset your Foil Drive Controller to Factory Settings.&#xA0;</h2>Follow the video and instructions below to carry out the re-set.<iframe width="100%" src="https://www.youtube.com/embed/o8JBz_0XdLU?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe> WIRELESS CONTROLLER FEATURES1. Power button<img data-fr-image-pasted="true" src="https://attachments.gorgias.help/uploads.gorgias.io/z8QbV2Pk1e6ogePy/undefined-4d529db2-ef54-43d0-9839-3fcf8533e3bb" style="width: 282px;" class="fr-fic fr-dii fr-fir">2. Throttle trigger3. Cruise control trigger<strong style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: 700; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> Instructions:&#xA0;With the controller off,1. Press and hold both throttle trigger (2) and cruise control trigger (3)then;2. Press and hold the power button (1)3. The screen will flash with a blue rectangle on the screen, and then load the software screen as usual.4. Release the power and triggers.You have now restored your controller to factory settings.&#xA0;It is now a good time to carry out a re-calibration of your triggers. <a href="https://help.foildrive.com/en-US/recalibrating-controller-triggers-220967" rel="noopener noreferrer" target="_blank">Click here to access this article.&#xA0;</a>You will also need to re-pair your controller to your kit. <a href="https://help.foildrive.com/en-US/pairing-foil-drive-controller-216642" rel="noopener noreferrer" target="_blank">Click here to access this article.</a>If issues persist, send us an email at <a href="mailto:support@foildrive.com">support@foildrive.com</a> outlining the issues. It would be beneficial if you can send photos or a video of your remote in your email, as well. <a href="https://help.foildrive.com/en-US/re-pairing-controller-to-motor-216642" rel="noopener noreferrer" target="_blank">&#xA0;</a>If your telemetry data is missing on your controller,<a href="https://help.foildrive.com/en-US/controller-telemetry-data-missing-251435" rel="noopener noreferrer" target="_blank">&#xA0;click this link to find out how to re-set this feature.</a> Related Articles - Click to Read: <a href="https://help.foildrive.com/en-US/troubleshooting-controller-issues-216745" rel="noopener noreferrer" target="_blank">&#xA0;Troubleshooting Controller Issues</a> <a href="https://help.foildrive.com/en-US/foil-drive-controller-features-201587" rel="noopener noreferrer" target="_blank">&#xA0;Foil Drive Controller Features</a> <a href="https://help.foildrive.com/en-US/foil-drive-controller-overview-389121" rel="noopener noreferrer" target="_blank">Foil Drive Controller Overview</a><a href="https://help.foildrive.com/en-US/throttle-lock-v2-controller-feature-411702" rel="noopener noreferrer" target="_blank">Throttle Lock v2 Controller Feature</a> To learn more, check out the other articles on our <a href="https://help.foildrive.com/en-US/articles" rel="noopener noreferrer" target="_blank">Help Centre</a> which can be found under the &apos;Support&apos; tab on the website.&#xA0;As always, if you have any questions, please reach out to us at <a data-fr-linked="true" href="mailto:support@foildrive.com" style=" text-decoration: none;">support@foildrive.com</a>.&#xA0;Happy Foil Driving!&#xA0;

Factory Reset Foil Drive Controller

Pairing or connecting controller to Foil Drive unit. Similar process to connecting a Bluetooth device. Re-pair lost wireless link between controller and motor

Pairing or Connecting Controller to Foil Drive

Detailed article on how to re-calibrate triggers on your Foil Drive™ Wireless Controller.

<h2 style="line-height: 1.5; text-align: center;" id="you-will-need-to-recalibrate-your-controller-if-your-minimum-or-maximum-throttle-percentages-are-not-accurate-or-if-you-have-replaced-your-springs-or-triggers">You will need to recalibrate your controller if your minimum or maximum throttle percentages are not accurate, or if you have replaced your springs or triggers. </h2>How do I know I need to re-calibrate my triggers?An example of when you need to re-calibrate your triggers is when you squeeze the throttle all the way in, the display reads 98%, not 100%. Alternatively, if you release the throttle and it does not return to 0%.Watch the video below to learn how to recalibrate your controller.<a href="https://youtu.be/glVDpMg5Qd0" id="isPasted"><iframe width="100%" src="https://www.youtube.com/embed/glVDpMg5Qd0?&amp;wmode=opaque&amp;rel=0" frameborder="0" allowfullscreen class="fr-draggable"></iframe></a> Instructions:1. Turn on controller using the power button.&#xA0;2. Press and hold the cruise control trigger for 3-5 seconds to release the LCK feature.3. Press cruise control trigger, and single tap of the power button4. Use short taps of power button to scroll through menu (8 times), Select 9. Calibration5. Press and hold power button to open calibration menu.6. Squeeze throttle trigger smoothly in to 100%, the release the trigger.Ensure it says,&#xA0;&apos;Cal. OK&apos;.7. Squeeze cruise control trigger smoothly in all the way. Ensure it says,&#xA0;&apos;Cal. OK&apos;.Note: If it does not say &apos;Cal. OK&apos;, you will need to re-do the calibration.8. To confirm, press and hold power button for about 4 seconds. It will then go back to the main menu.9. Press cruise control trigger to exit the menu.&#xA0;10. Squeeze throttle trigger to ensure it reads 100% when fully depressed. Calibration Did Not WorkIf this does not work, carry out a factory re-set on your controller.<a href="https://help.foildrive.com/en-US/factory-reset-foil-drive-controller-220966" rel="noopener noreferrer" target="_blank">&#xA0;Click here to access the article.</a>Once you carry out the factory re-set, return to this video and carry out another calibration. <a href="https://help.foildrive.com/en-US/controller-factory-reset-219770" rel="noopener noreferrer" target="_blank">&#xA0;</a>If this does not work, please email <a href="mailto:support@foildrive.com">support@foildrive.com</a> with details of your problem as well as photos and/or a video so we can help you troubleshoot. Related Articles - Click to Read:<a href="https://help.foildrive.com/en-US/corroded-magnets-on-triggers-201627" rel="noopener noreferrer" target="_blank">Corroded Magnets (Older controllers)</a> <a href="https://help.foildrive.com/en-US/pairing-foil-drive-controller-216642" rel="noopener noreferrer" target="_blank">Pairing or Connecting Controller to Foil Drive</a> <a href="https://help.foildrive.com/en-US/troubleshooting-controller-issues-216745" rel="noopener noreferrer" target="_blank">Troubleshooting Controller Issues</a> To learn more, check out the other articles on our&#xA0;Help Centre&#xA0;which can be found under the &apos;Support&apos; tab on the website.&#xA0;As always, if you have any questions, please reach out to us at&#xA0;<a data-fr-linked="true" href="mailto:support@foildrive.com">support@foildrive.com</a>.&#xA0;&#xA0;Happy Foil Driving!

Recalibrating Controller Triggers

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