Contact us if you cannot find the information your need in the help center.

If you have suggestions for new articles or find broken links or errors, please let us know so we can improve this knowledge base!

To contact your local dealer, please see the store locator under the 'Dealers' menu on our foildrive.com website.

Give Foil Drive a call in Adelaide, Australia GMT+9.5

Visit the Website

Find a Local Dealer

Read the Blog

Foil Drive

The official knowledge base for install, usage, techniques, maintenance, repairs, best practice, ordering, shipping, support and warranties.

Foil Drive Help Center

​​​​​Foil Drive High Power Range – Official Announcement

Gen2 Travel Batteries

Choosing Motor Cable Length

Foil Drive v2 Motor

Measuring Mast for Custom Mast Adaptor

Choosing Correct Custom Mast Adaptor

Compare Motor Mounting: Universal vs Integrated Masts

Compare Batteries | Gen1 & Gen2

Battery Comparison for Foil Drive Gen1 Systems

Three Blade Propeller Hub Upgrade vs Two Blade Hub

Propeller Options | Gen1

Airline Travel with Foil Drive Batteries

Carbon Boards & Gen2 Connectivity

Carbon Boards & Optimising Connection

Gen2 SLIM Endurance Battery Configuration

Foil Drive External Antenna Patch

Foil Drive Lithium-Ion Batteries Explained

Foil Drive Motor Design | Universal

Wireless Controller Signal Connection - Tech Talk | Gen2

Comparing the Assist MAX vs Assist Slim | Gen2

Universal Mast Adaptor - Tech Talk | Universal

Choosing a Board - Tech Talk | Gen2

Tech Talks

Learn, Discover & Compare

Payment Options

Returns & Exchanges

Shipping FAQs

Import Duties & Tax/VAT Calculator

International Foil Drive™ Orders: Currency & Import Fees

Importing your Foil Drive to the USA - Form 5106

NZ & International Orders Containing Foil Drive™ Batteries

Foil Drive™ Warranty Policy

Ordering Replacement Parts for your Foil Drive™

Purchasing and Shipping

Full Install for Assist & Assist PLUS | Gen1

Methods of Mounting your Foil Drive Electronics Box | Gen1

Foil Drive Gen2 Install | Full Unboxing & Assembly

Assemble and Install

Charging the Throttle Controller

Fitting the Paddle Mount

Controller Install

Installing Batteries into the Box | Gen1

Charging the Foil Drive Batteries

Charging in Car or from 12v Power Sources

Foil Drive Battery & Charging Overview

Battery & Charger Install

Changing V2 Motor Cable and Puck

Three Blade Propeller Bolts

Foil Drive Motor Overview

Mounting Custom Foil Drive Mast Adaptors

Securing the Cable

Fitting Alloy Propellers and Hubs

Fitting Plastic Propellers and Hub | Gen1

Motor Plug Care, Maintenance and Installation

Universal Mast Adaptor Installation

Change Removable Cable Lengths on Your V2 Motor

Carbon Integrated Mast Installation

Motor System Install

Securing the Gen2 Latches

Correct Bolt Length for Installation | Gen2

Foil Drive Battery Monitor Display Features | Gen1

Electronics Box Install

Installation & Charging

Foil Drive Controller Overview

Foil Drive Propeller Guard

Foil Drive Controller Features

Setting up Cruise Control

Power Modes | Foil Drive App

Boost Mode | Foil Drive App

Latency | Foil Drive App

Inactivity Reminder Motor Beeping | Foil Drive App

Throttle Lock v2 Controller Feature

Setting Throttle Limit on Foil Drive Controller

Introducing the V2 Motor System

Armstrong - Foil Drive Integrated Mast

Foil Drive Integrated Mast Range

Features, Functions & Operation

Getting Started

Take Off Technique

Overcoming The Bucking Bronco!

Transition Between Motoring & Free-Foiling

Optimising your Foil Drive | Throttle Usage

Foil Surfing Tips | Foil Drive Masterclass

Demonstrating the Importance of Technique | Foil Drive Masterclass

SUP Surfing with Foil Drive™

Down Winding with Foil Drive™

Light Wind Winging with Foil Drive

Disciplines

Riding Tips & Techniques

Foil Drive App Overview, Functions and Getting Started

App Connection Issues

Foil Drive Mobile App

Cleaning Your Foil Drive

Motor Cleaning and Maintenance

Motor Hard to Pull Apart for Cleaning | Gen1

Motor System

Lithium Battery Use, Care & Storage

Foil Drive Battery Grease for Gen2 Systems

Battery Exposed to Water | Gen1

Inline Battery Checker for Foil Drive

Battery & Charger

O-Ring Seal Care and Maintenance

Visual Inspection of the Electronics Box | Gen1

Fresh Water Dunk Test | Gen1

Are there any improvements in the new V2 latches compared to the previous versions?

Electronic Box

Care & Maintenance

Motor Stuttering or Cutting Out

Removing the Circlip & Separating Motor Parts | Gen1

Full Foil Drive™ Motor Refurbishment

Foil Drive™ Rotor Refurbishment

Replacing and Securing Bearings on Foil Drive Motor

Fixing Exposed Copper Wiring on Foil Drive™ Stator

Motor Pod Stuck

Foil Drive™ Motor Vibrating

Motor Cutting Out When In Use | Gen1

Puck Not Fitting on Universal Motor Pod

Gen2 Motor & Puck not fitting older 3D Printed Pod

Shortening a Motor Cable | Gen1

Lengthening or Repairing a Motor Cable | Gen1

Motor System Troubleshooting & Repair

Troubleshooting Controller Issues

Controller Telemetry Incorrect or Missing

Checking Controller Triggers

Replacing Controller Triggers and Springs

Factory Reset Foil Drive Controller

Pairing or Connecting Controller to Foil Drive

Recalibrating Controller Triggers

Controller Troubleshooting & Repair

Testing the Voltage of a Foil Drive Battery or Charger

Battery & Charger Troubleshooting & Repair

Replacing the Latches | Gen2

Replacing the Box Latches | Gen1

Replacing the Box Lid | Gen1

Replacing Latch Protectors | Gen1

Waterproof Cable Gland | Gen1

Removing The Cover From Electronics Box | Gen1

Installing Motor Cable into Electronics Box | Gen1

Electronic Box Troubleshooting & Repair

Repair & Troubleshooting

User Warnings

Surf Etiquette with Foil Drive™

Safety Checks Before Entering the Water

Body Mounting "Back-Pack" - Foil Drive™ Official Statement

Foil Drive Propeller Guard - Proposed

Safety & Technical Information

Share Your Pictures with Foil Drive™

Become a Foil Drive Dealer or School

Foil Drive Events

Get Involved & Feedback

Nose Cone Rocker Foam Pads

Water in Gen2 Nose Cone

Registering your Foil Drive

Foil Drive Holiday Trading Hours

Compare motors, masts, batteries, propellers & disciplines.

Want to purchase? Ordering, shipping, returns & warranty information.

Assembling, installing and operating your Foil Drive

How to use the Foil Drive controller features and functions

How to get the most out of your Foil Drive™ unit

Clean and maintain your Foil Drive gear after each use

Repairs, troubleshooting and refurbishment for your Foil Drive

Safety & Warranty guidelines for Foil Drive™ units

Get involved with the Foil Drive community, and share your experiences!

During the Christmas and New Year period, Foil Drive will be closed so our team can spend time with friends and family. This affects our Global HQ in Australia, European HQ in the Netherlands, and remote staff.AUSTRALIAN HQ - CLOSED FULL PERIOD22ND D

During the Christmas and New Year period, Foil Drive will be closed so our team can spend time with friends and family. This affects our Global HQ in Australia, European HQ in the Netherlands, and remote staff. AUSTRALIAN HQ - CLOSED FULL PERIOD 22ND DECEMBER - 5TH JANUARYNETHERLANDS HQ -&#xA0;CLOSED PUBLIC HOLIDAYS ONLY DECEMBER 25TH, 26TH AND JANUARY 1STSee below for full Order Cut-Off Dates and Shipping Information __________________________ SUPPORT AVAILABILITYAfter a massive year, our team is taking some time to recharge and get out for a few sessions ourselves. During this period, shipping will be paused, and customer support limited.&#xA0;Our support team will be monitoring our inbox for urgent matters, however, we do recommend first contacting your local dealer or searching the help center for fast tracked troubleshooting! LAST CHANCE FOR 2025 ORDERSBest chance to receive any gear before Christmas or over the holiday period is via our trusted Dealer network! Unfortunately, we cannot control movement or delay of our shipping partners (Australia Post, FedEx and DHL). We ask that you keep this in mind when requesting order status updates, once your order leaves our doors, we receive the same updates you do from these partners! FIND YOUR LOCAL DEALERFoil Drive Dealers are located all over the world and may be open over the holidays, we recommend checking in with them as they may have product in stock, or support available __________________________ Below shipping guidelines/order cut-offs are suggestions only, we cannot guarantee when your shipments will be delivered before Christmas.&#xA0; AUSTRALIAN DOMESTIC SHIPMENTS (Within Australia)Orders made via <a href="//foildrive.com">foildrive.com</a>&#xA0;will be shipped from Australia&#xA0;until Wednesday 17th December ACDT. Orders made after this date will be shipped once we return in 2026.Orders Containing Kits and/or Batteries: Christmas arrival not guaranteed, order may be delayed by shipping partners due to Battery inclusions.Spare Parts Orders: Order before December 17th (12th for NT and Remote Locations). Parts Orders May arrive if ordered via Express Shipping after this date but cannot be guaranteed. EUROPEAN SHIPMENTS (Fulfilled from The Netherlands)All Order Types: Orders made via&#xA0;<a href="//eu.foildrive.com">eu.foildrive.com</a> will be shipped over the Christmas period, only closed for public holidays. INTERNATIONAL SHIPMENTS (All regions excluding Australia and Europe) Support: All regions outside Australia and Europe are fulfilled from the Australian warehouse (batteries ship from our China warehouse). Australian closure dates apply for support and customer sales services. Orders Containing Batteries: Batteries currently ship internationally via our Chinese warehouse and may be shipped separately from other items. Battery shipments may be delayed, and delivery before the expected cut-off date is not guaranteed. Final confirmation on the cut-off date is coming soon.Spare Parts/Kit Orders: All items other than Batteries ordered via <a href="//foildrive.com" id="isPasted">foildrive.com</a>&#xA0;will be shipped from Australia&#xA0;until Wednesday 17th December ACDT. Orders made after this date will be shipped once we return in 2026. __________________________ To learn more, check out the other articles on our&#xA0;<a href="https://help.foildrive.com/en-US" rel="noopener noreferrer" target="_blank">Help Centre</a>&#xA0;which can be found under the &apos;Support&apos; tab on the website.&#xA0;As always, if you have any questions, please reach out to us at&#xA0;<a data-fr-linked="true" href="mailto:support@foildrive.com">support@foildrive.com</a>.&#xA0;&#xA0;Happy Foil Driving!

All articles

Categories