Troubleshooting Controller IssuesUpdated 8 months ago
Below is an overview of issues you may encounter with your Foil Drive Controller and how to resolve them.
Problem:
- Battery remaining percentage incorrect
- Battery remaining percentage isn't changing
Resolution: CHANGE BATTERY SERIAL NUMBER
Problem:
- Throttle not reaching 100% when squeezing all the way.
- Throttle percentage not increasing in smooth increments.
- Throttle percentage bouncing around between 99% and 100% when squeezing all the way.
Resolution: RE-CALIBRATE YOUR TRIGGERS
Problem:
Calibrating triggers didn't resolve issue?
Resolutions: CHECK MAGNETS AND SPRINGS
Problem:
Problem still not resolved.
Resolution: FACTORY RESET YOUR CONTROLLER
If you are still unsure, please email [email protected] for assistance. Please provide an overview of the problems you are having and any relevant photos or videos that may be helpful in troubleshooting your problem.
Problem:
- V1 (Assist / Assist PLUS) controller acting weird
- Throttle percentage changes when pressing cruise control trigger
Resolution: THROTTLE MODE | RE-SET FROM ESK8 TO SURF
To learn more, check out the other articles on our Help Centre which can be found under the 'Support' tab on the website.
As always, if you have any questions, please reach out to us at [email protected].
Happy Foil Driving!