Troubleshooting Controller IssuesUpdated 13 days ago

Below is an overview of issues you may encounter with your Foil Drive Controller and how to resolve them.

Problem:

- Battery remaining percentage incorrect

- Battery remaining percentage isn't changing

Resolution: CHANGE BATTERY SERIAL NUMBER

Problem:

- Throttle not reaching 100% when squeezing all the way.

- Throttle percentage not increasing in smooth increments.

- Throttle percentage bouncing around between 99% and 100% when squeezing all the way.

Resolution: RE-CALIBRATE YOUR TRIGGERS

Problem:

Calibrating triggers didn't resolve issue? 

Resolutions: CHECK MAGNETS AND SPRINGS 

Problem:

Problem still not resolved.

Resolution: FACTORY RESET YOUR CONTROLLER

If you are still unsure, please email [email protected] for assistance. Please provide an overview of the problems you are having and any relevant photos or videos that may be helpful in troubleshooting your problem. 

Problem:

- V1 (Assist / Assist PLUS) controller acting weird

- Throttle percentage changes when pressing cruise control trigger

Resolution: THROTTLE MODE | RE-SET FROM ESK8 TO SURF 

To learn more, check out the other articles on our Help Centre which can be found under the 'Support' tab on the website. 

As always, if you have any questions, please reach out to us at [email protected]. 

Happy Foil Driving!