Returns & ExchangesUpdated 5 months ago
Foil Drive™ strive to maintain the highest level of customer satisfaction and support. If you would like to return or exchange an item that you have ordered, please contact us at [email protected].
DO YOU ACCEPT RETURNS?
We do accept returns in the following circumstances:
1. The item must have been sold directly on our online store, if purchased through one of our dealers, please contact them directly
2. The item(s) have not been used in any way.
3. The return or exchange request is made within 28 days of delivery.
4. The postage for the return item(s) is to be paid by the customer.
To ask for a return, please contact [email protected].
CAN I EXCHANGE AN ITEM?
We do accept exchanges of motor pods if the incorrect one was ordered and adhere to the following:
1. The returned item must be in brand new condition, unused.
2. Return shipping is to be paid by the customer.
Note: To organise an exchange for your pod, please let us know which pod you would like to replace it with when you contact us - [email protected]
Related Articles - Click to Read:
Payment Options
Shipping FAQs
Foil Drive Warranty Policy
Ordering Replacement Parts for Your Foil Drive
To learn more, check out the other articles on our Help Centre which can be found under the 'Support' tab on the website.
As always, if you have any questions, please reach out to us at [email protected].
Happy Foil Driving!