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Foil Drive™ Warranty PolicyUpdated 18 days ago

FOIL DRIVE™ PARTS

Foil Drive units come with a 1-year limited warranty.

Foil Drive™ components have been carefully manufactured and hand assembled here in Australia with quality control processes in place to ensure your product is made to a high standard and is ready for use. 

If you think the product is faulty or contains a manufacturing defect DO NOT use the system and contact us with images and a description of the issue via email to [email protected]

Warranty claims will be considered on a case-by-case basis and outcomes will be determined at the discretion of Foil Drive™, in accordance with Australian product warranty.

FOIL DRIVE™ BATTERIES

Foil Drive™ batteries come with a 1-year limited warranty, covering BMS or manufacturing defects. 

As with all batteries, eventually you’ll notice the battery is not as powerful or lasting as long as it used to. This is normal and ALL batteries suffer the same degradation, just like your phone decreases battery life over time. 

Unfortunately, we cannot provide replacement batteries under warranty when they get old and tired. However, there are ways to maximise the life of your batteries. Click here to learn how.

Important Note: Failing to follow the care and maintenance outlined in these articles and the User Manual will VOID warranty.

Related Articles - Click to read:
 Foil Drive Returns and Exchanges
 
Ordering Replacement Parts for Foil Drive
 Shipping FAQ's


To learn more, check out the other articles on our Help Centre which can be found under the 'Support' tab on the website.

 

As always, if you have any questions, please reach out to us at [email protected]

 

Happy Foil Driving!

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